Email Setup Guides

Select your email program

Outlook 2013 Outlook 2010 Outlook 2007  Outlook 2002/2003

Email Setup for Outlook 2013

Launch Outlook 2013

1. Select "File" on the top left of the top menu bar.

Add Account

2. Select the "Add Account" button in the middle of the screen.

Create new account

3. On the Auto Account Set-up screen, enter all the relevant details as shown in the screen below and click “Next”. Outlook will now automatically configure your account as an IMAP account with all the correct settings.

4. If you want to setup a POP account, you will need to select “Manual Setup or additional server types” and then click “Next” and continue with the manual steps below.

Choose email Account Type

5. Select “POP or IMAP” and then click "Next".

Email settings

6. Enter all the relevant details (Select ‘POP3’ as the server type) and then select the "More Settings..." button.

Note: Outlook will auto-fill your user name, please ensure you fill in your entire email address as the username

Outgoing Server Settings

7. Click on the Outgoing Server tab and ensure that the "My outgoing server (SMTP) requires authentication" checkbox is selected, as well as "Use same settings as my incoming mail server".

Advanced Settings

8. Select the "Advanced" tab.
9. Ensure that your settings look like the settings shown in this screen below and then click "OK" and then "Next".

Test Account Settings

10. Let the test complete and then click “Close”.

Complete Setup

11. Your account is now setup correctly, click “Finish”.

Send and receive email

12. Your Outlook mail program should now be set up to send and receive mail.

End

Email Setup for Outlook 2010

Launch Outlook 2010

1. Launch Outlook 2010

2. Select File from the top menu bar and then Info and Account Settings

 

Create new account

3. On the Auto Account Set-up screen, click Manually configure server settings or additional server types.

Choose email service

4. Select Internet E-mail and click Next.

Email settings

5. Enter all the relevant details (Select ‘POP3’ as the server type) and then click More Settings (Note: Outlook will auto-fill your user name, please ensure you fill in your entire email address as the username)

 

Outgoing Server Settings

6. Click on the Outgoing Server tab and ensure that the My outgoing server (SMTP) requires authentication checkbox is selected, as well as Use same settings as my incoming mail server.

 

Advanced Settings

7. Select the Advanced tab
8. Ensure that your settings look like the settings shown in this screenshot. In particular, check that:
    - The Incoming server (POP) port is set to the default (110)
    - The Outgoing server (SMTP) port is set to 587
9. Click OK, then Next and Finish.
10. Your Outlook mail program should now be set up to send and receive mail.

End

Email Setup for Outlook 2007

Add a new email account

1. Launch Outlook 2007

2. Select Tools from the top menu bar, then Accounts Settings

Create new account

3. On the Account Settings pop-up, click New on the E-mail tab

Choose e-mail service

4. Select Microsoft Exchange, POP3, IMAP or HTTP and click Next

Account Setup

5. Tick the Manually configure server settings or additional server types checkbox and click Next

Select Internet Email

6. Select Internet E-mail and then click Next

Email settings

7. Enter all the relevant details (Select ‘POP3’ as the server type) and then click More Settings

Outgoing Server Settings

8. Click on the Outgoing Server tab and ensure that the My outgoing server (SMTP) requires authentication checkbox is selected, as well as Use same settings as my incoming mail server

Advanced Settings

9. Select the ‘Advanced’ tab

10. Set the Incoming Server (POP) port to the default setting, 110

11. Set the Outgoing Server (SMTP) port to 587

12. Click OK to save these settings

13. Click Next and Finish

14. Your Outlook mail program should now be set up to send and receive mail.

End

Email Setup for Outlook 2002/2003

Launch Outlook 2002/2003

1. Launch Outlook 2002/2003

2. Select Tools from the top menu bar and then E-mail Accounts

Add a new email account

3. On the pop-up screen, select Add a new email account then click Next

Select Server Type

4. Under Server Type, select POP3 and then click Next

Confirm Email Settings

5. Enter the relevant details under User, Server and Logon Information. Check that your username is your full email address and, under Server Information, make sure to use the prefix "pop" and "smtp" as appropriate.

6. Once complete, click More Settings

Outgoing Server Settings

7. On the pop-up, select the Outgoing Server tab

8. Ensure that the My outgoing server (SMTP) requires authentication checkbox is selected, as well as Use same setting as my incoming mail server

Advanced Settings

9. Select the Advanced tab 10. The Incoming Server (POP) port should be set to 110 11. Set the Outgoing Server (SMTP) port to 587 12. Click OK, then Next and Finish 13. Click Test Account Settings to check if your details are correct 14. Your Outlook mail program should now be set up to send and receive mail Email still not working? Read our Troubleshooting Guide

Test Account Settings

15. Click Test Account Settings to check if your details are correct

16. Click Close, then Next and Finish

17. Your Outlook mail program should now be set up to send and receive mail

End